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Table 2 Completeness and distributions of scores on each item of the Consultation Reassurance Questionnaire (n = 717)

From: Feasibility of the consultation-based reassurance questionnaire in Danish chiropractic practice

Subscales

Items

Missing values, %

Scorea, Median (IQR)

Floor, % minimum score

Ceiling, % max score

Subscale: Data-gathering

  

0.1%

14%

 Listen attentively while you were talking

0.3%

5 (5–6)

0.1%

49%

 Summarise what you had told her/him

0.7%

5 (3–6)

2%

25%

 Encourage you to voice your concerns regarding your symptoms

1%

4 (3–5)

7%

21%

Subscale: Relationship-building

  

0%

18%

 Show that he/she understood your concerns

0.6%

5 (4–6)

0.7%

31%

 Put you at ease

1%

4 (3–5)

3%

24%

 Show a genuine interest in your problem

0.4%

5 (4–6)

0.3%

43%

Subscale: Generic reassurance

  

2.5%

10%

 Tell you that everything would be fine

0.7%

4 (2–5)

10%

15%

 Reassure you that he/she had no serious concerns about your back

0.7%

4 (3–5)

5%

23%

 Tell you that you should not be worried

0.3%

4 (3–5)

6%

18%

Subscale: Cognitive reassurance

  

0.7%

14%

 Explain how the treatment offered would help with your problem

0.7%

5 (3–5)

3%

22%

 Make sure you understood what your treatment plan involves

0.6%

5 (4–6)

2%

31%

 Check you understood the explanation he/she gave for your symptoms

0.6%

5 (4–6)

2%

29%

  1. aThe theoretical range of scores on single items are 0 to 6. Medians with Inter Quartile Ranges (IQR) are calculated after imputation of missing values