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Table 2 Completeness and distributions of scores on each item of the Consultation Reassurance Questionnaire (n = 717)

From: Feasibility of the consultation-based reassurance questionnaire in Danish chiropractic practice

Subscales Items Missing values, % Scorea, Median (IQR) Floor, % minimum score Ceiling, % max score
Subscale: Data-gathering    0.1% 14%
 Listen attentively while you were talking 0.3% 5 (5–6) 0.1% 49%
 Summarise what you had told her/him 0.7% 5 (3–6) 2% 25%
 Encourage you to voice your concerns regarding your symptoms 1% 4 (3–5) 7% 21%
Subscale: Relationship-building    0% 18%
 Show that he/she understood your concerns 0.6% 5 (4–6) 0.7% 31%
 Put you at ease 1% 4 (3–5) 3% 24%
 Show a genuine interest in your problem 0.4% 5 (4–6) 0.3% 43%
Subscale: Generic reassurance    2.5% 10%
 Tell you that everything would be fine 0.7% 4 (2–5) 10% 15%
 Reassure you that he/she had no serious concerns about your back 0.7% 4 (3–5) 5% 23%
 Tell you that you should not be worried 0.3% 4 (3–5) 6% 18%
Subscale: Cognitive reassurance    0.7% 14%
 Explain how the treatment offered would help with your problem 0.7% 5 (3–5) 3% 22%
 Make sure you understood what your treatment plan involves 0.6% 5 (4–6) 2% 31%
 Check you understood the explanation he/she gave for your symptoms 0.6% 5 (4–6) 2% 29%
  1. aThe theoretical range of scores on single items are 0 to 6. Medians with Inter Quartile Ranges (IQR) are calculated after imputation of missing values