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Table 2 Stakeholder’s evaluation of the indicators during the fourth round

From: Developing key performance indicators for the Canadian chiropractic profession: a modified Delphi study

Indicator

Importance

Comparison with round 3 (p-value)

Selection of most important indicators (%)

 

Median

Q1

Q3

Mean

SD

Measures related to utilization of care

       

 Proportion of chiropractic patients with neck pain†

8.5

8.0

10.0

8.8

0.9

0.009

57

 Proportion of chiropractic patients with back pain†

9.0

8.0

10.0

9.1

0.9

0.030

57

 Proportion of chiropractic patients with headache

8.5

7.8

10.0

8.5

1.4

0.070

57

 Proportion of chiropractic patients with musculoskeletal complaints

9.5

8.8

10.0

9.3

0.8

0.929

43

 Proportion of chiropractic patients with acute conditions

8.0

6.8

9.3

8.0

1.5

0.156

43

 Proportion of chiropractic patients with chronic conditions

8.5

7.8

10.0

8.5

1.4

0.274

57

 Number of visits per episode of chiropractic care†

6.0

5.0

9.0

6.9

2.1

0.010

29

 Proportion of third-party coverage per chiropractic service

7.5

5.8

9.0

7.0

2.4

0.070

43

 Proportion of the population that has extended health benefits covering chiropractic care†

7.0

4.8

8.3

6.5

2.4

0.002

29

 Proportion of Canadians able to access chiropractic care†

8.5

5.0

9.3

7.5

2.3

0.043

43

 Number of health facilities (hospitals. senior care. hospice. etc.) that include chiropractors in the health care team

9.0

2.5

10.0

6.5

4.0

0.481

14

Measures related to inter-professional collaboration

      

0

 Proportion of patients referred by a medical doctor

7.5

5.3

9.0

6.9

2.3

0.062

14

 Proportion of multidisciplinary medical clinics (e.g. family health teams. health teams. etc.). academic or non-academic that include a chiropractor

8.0

5.8

9.0

7.6

1.8

0.123

43

 Proportion of medical doctors with positive attitude towards chiropractors/chiropractic services

7.5

5.8

10.0

7.6

2.2

0.362

43

Measures related to education

      

0

 Number of hours spent on diagnosis during chiropractic education

9.0

7.0

10.0

8.4

1.6

0.555

29

 Number of hours spent on clinical training during chiropractic education

9.0

6.5

10.0

8.0

2.2

0.240

43

Measures related to financial indicators

      

0

 Average cost per patient paid by Insurance coverage for chiropractic services

8.0

5.0

9.0

7.3

2.1

0.207

0

 Proportion of chiropractors that are satisfied with their job

7.0

5.5

8.5

7.1

1.5

0.109

0

Measures related to outcomes and quality of patient care

      

0

 Proportion of chiropractors providing evidence-based care†

8.0

7.0

9.5

8.1

1.5

0.006

71

 Proportion of chiropractors delivering patient-centred care

9.0

8.0

10.0

8.9

1.1

0.298

71

 Proportion of chiropractic patients who receive an appropriate physical exam

10.0

8.0

10.0

9.1

1.2

0.786

71

 Average proportion of chiropractic patients who receive first line recommendations (education. advice. self-care)

9.0

5.5

10.0

8.1

2.2

0.250

14

 Proportion of chiropractors who advise patients to stay active. return to ADL and work early to their patients†

9.0

6.5

9.5

8.1

1.8

0.042

0

 Proportion of patients who receive advice to stay active. return to ADL and work early†

9.0

6.5

9.5

8.1

1.8

0.034

14

 Proportion of chiropractors who provide advice on exercise & physical activity†

9.0

6.0

9.5

8.0

1.7

0.042

0

 Proportion of chiropractic patients who are satisfied with care

10.0

8.0

10.0

9.1

1.2

0.703

43

 Proportion of chiropractic patients who experience a significant pain reduction

10.0

8.0

10.0

9.1

1.2

0.892

43

 Proportion of chiropractic patients who experience a significant functional improvement

10.0

9.0

10.0

9.3

1.0

0.378

57

 Proportion of injured workers who return to work within one month of chiropractic care

9.0

8.0

10.0

8.8

1.3

0.097

29

Measures related to academic and research productivity

      

0

 Proportion of chiropractors involved in multidisciplinary research

8.0

5.0

9.0

7.1

2.1

0.334

14

 Proportion of chiropractic researchers who conduct clinical research

8.0

6.0

9.0

7.6

1.5

0.280

0

Measures related to marketing. professionalism and public perception

      

0

 Proportion of chiropractors who overuse X-rays for assessment and re-assessment

7.0

6.0

10.0

7.6

2.1

0.271

29

 Proportion of chiropractors that use unethical billing procedures

8.0

7.5

10.0

8.2

2.3

0.238

14

 Proportion of the population that perceives chiropractic care as valuable type of care

10.0

6.5

10.0

8.6

1.8

0.495

29

 Proportion of the population that perceives chiropractors as credible healthcare providers

10.0

8.0

10.0

8.9

1.5

0.478

57

 Proportion of the population who trust the chiropractic profession

9.0

8.0

10.0

8.8

1.4

0.530

57

Measures related to regulation and legal matters

      

0

 Legislated scope of practice in every province

10.0

9.0

10.0

9.1

2.0

0.476

43

 Number of provincial jurisdictions where chiropractors are recognized as healthcare professional by the healthcare system

10.0

6.0

10.0

8.2

2.2

0.549

29

Adverse events

      

0

 Proportion of chiropractic patients who experienced severe adverse events

10.0

9.0

10.0

8.9

2.4

0.357

71

 Proportion of adverse events needing urgent medical attention (e.g. hospitalization)

9.5

8.0

10.0

8.5

2.4

0.121

29

 Proportion of adverse events resulting in permanent impairment

9.5

8.0

10.0

8.3

3.1

0.190

29

 Proportion of adverse events resulting in patient death

10.0

9.0

10.0

8.6

3.1

0.223

29

  1. Importance score significantly lower than in round 3 (p < 0.05)
  2. Bold: Indicator selected by more than 50% of stakeholders
  3. SD: Standard deviation
  4. Q1: First quartile
  5. Q3: Third quartile