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Table 3 Characteristics of complaints - issue

From: Complaints about chiropractors, osteopaths, and physiotherapists: a retrospective cohort study of health, performance, and conduct concerns

  Chiropractor (n = 543) Osteopath (n = 76) Physiotherapist (n = 520)
% % %
Complaint issue
 Performance Issues 29.1 32.9 41.4
  Procedures 3.9 2.6 3.7
  Treatment 19.9 19.7 21.7
  Communication 1.1 0.0 2.1
  Assessment / diagnosis 1.3 1.3 5.6
  Other performance 3.0 9.2 8.3
 Professional conduct issues 68.1 67.1 52.5
  Advertising / titles 8.8 6.6 3.3
  Sexual boundaries 10.3 17.1 7.9
  Fees / honesty 10.7 6.6 8.3
  Interpersonal behaviour 9.4 10.5 8.7
  Records / reports 4.8 7.9 6.7
  Other conduct issues 24.1 18.4 17.7
 Health Issues 2.8 0.0 6.2