Table 12 Summary of panel’s agreement levels concerning the treatment environment or setting (Round 2; n = 23)
Rank | Sub-set | Statement | Mean (S.D.) | [95% CIs] | Agreement levels | Panel consensus | Percentage Disagree |
|---|---|---|---|---|---|---|---|
Treatment environment/setting (k = 7 statements) | |||||||
1 | Interior design/layout | Ensuring treatment facilities have privacy provisions (e.g., private changing area and treatment room, curtains/blinds on windows) | 4.52 (± 0.67) | [4.23, 4.81] | 60.9% Strongly Agree 30.4% Agree | Yes (91.3%) | 8.7% (unsure) |
2 | Interior design/layout | Rearranging the furniture or seating provisions in the treatment office (e.g., relative position to desk, additional chairs for carer) | 4.35 (± 0.89) | [3.97, 4.73] | 56.5% Strongly Agree 26.1% Agree | No (82.6%) | 13.0% (unsure) 4.3% Disagree |
3 | Setting’s décor | Ensuring waiting areas and treatment facilities are uncluttered and tidy | 4.22 (± 0.67) | [3.93, 4.51] | 34.8% Strongly Agree 52.2% Agree | Yes (87.0%) | 13.0% (unsure) |
4 | Interior design/layout | Ensuring treatment facilities have ample natural light or windows, and are suitably heated/ventilated (i.e., comfortable temperature) | 4.13 (± 0.55) | [3.89, 4.37] | 21.7% Strongly Agree 69.6% Agree | Yes (91.3%) | 8.7% (unsure) |
5 | Setting’s décor | Creating a positive ambience or atmosphere (e.g., flowers, plants, interesting magazines, friendly staff, relaxing background music, warm lighting) | 3.87 (± 1.22) | [3.34, 4.40] | 34.8% Strongly Agree 34.8% Agree | No (69.6%) | 21.7% (unsure) 4.3% Disagree 4.3% Not Valid |
6 | Setting’s décor | Providing visual indicators or cues to signify it is a medical setting (e.g., model of spine, patient information brochures, medicalised décor) | 3.61 (± 1.27) | [3.06, 4.16] | 30.4% Strongly Agree 21.7% Agree | No (52.1%) | 34.8% (unsure) 8.7% Disagree 4.3% Not Valid |
7 | Setting’s décor | Using nature artworks that include green vegetation, flowers, or water features. (n = 22)a | 3.36 (± 1.14) | [2.86, 3.87] | 18.2% Strongly Agree 18.2% Agree | No (36.4%) | 54.5% (unsure) 4.5% Disagree 4.5% Not Valid |